Meet the AccuStaff Team

iconHeather Rafferty, Owner, joined AccuStaff in 1988, and eventually purchased the business in 1997. Starting as a Staffing Specialist, focusing on the operations side of the business, Heather grew AccuStaff from a single location to the three locations she manages today. Her experience in on-site and large scale staffing situations have enabled her to earn the trust of businesses around the Capital District over the years. Heather invests her free time in helping with local non-profit organizations and South Colonie Central Schools events. Heather has received numerous awards and accolades over the years including being named AccuStaff Franchise Owner of the Year on multiple occasions; is one of the top Women Owned Businesses in the Capital District as well as the #1 Temporary Employment Agencies annually by the Business Review. heather.rafferty@accustaffny.com

iconNicole Banks, Staffing Specialist, started with AccuStaff in April 2019 at our Albany office with a background mix of Information Technology and Staffing. She earned her IT degree in 2016 and a Bachelor's degree in Human Resources in 2018.  Nicole absolutely LOVES the Yankees; Didi Gregorius is her all-time favorite short stop player.  Outside of work, she spends all of her time with her four awesome children either ice skating, fishing, wrestling or watching baseball.  nicole.banks@accustaff.com 

iconJune Rulison, Staffing Specialist, joined AccuStaff in January 2013 in our Johnstown office.  She joined us after five years of health care staffing handling scheduling, license verification, and resolving last minute staffing needs in high pressure environments.  This experience provides a deeper understanding of our client’s recruiting needs. Having spent her first two and a half years in our Johnstown office, then with one of our onsite clients, June is currently working in our Johnstown office leading our recruiting efforts there with key accounts.  She is also our go-to person for credit collections and receivables. jrulison@accustaff.com

iconDebbie McGillis, Staffing Specialist, started with AccuStaff in June of 2016 as an Administrative Assistant, then moving into a Staffing Specialist role. Prior to AccuStaff, Debbie worked with the Lexington Center for 28 years as the Relief Administrator for the agency. In this role, she supervised and handled scheduling for up to 175 employees. Her experience was a great translation of skills for her current role with AccuStaff. Debbie is a graduate of Fulton-Montgomery Community College, with a certificate in Individual Studies. In her private time, she enjoys travel, having been to several different countries. She enjoys spending time with her grandchildren and is a dog mom to her beloved pug, Miss Sniffles. dmcgillis@accustaff.com

iconMadonna Chichester, Onsite Staffing Specialist, started with AccuStaff in January 2018 and currently works witn one of our onsite clients. Prior to joining AccuStaff as a Staffing Specialist Madonna spent several years working with individuals assessing their qualities and potential to help guide them on a path of success.  While at the NYS Office of Children and Family Services she worked as a Youth Division Aide, mentoring youth who were reaching adult age to recognize and achieve their career goals. She also worked as a Family Consultant helping individuals overcome substance abuse and integrate back into the workforce and become successful both in their career and personal life.  Madonna enjoys the busy life of a sports mom of her 12 year old son and especially enjoys their special Sunday dinners where her two oldest sons come home from their busy lives to catch up and share a family meal. mchichester@accustaff.com 

iconKelly Reedy, Staffing Specialist,   started with AccuStaff in October 2019 as a Staffing Specialist. She is currently working with one of our on-site clients in Colonie, NY. She specializes in recruiting, coaching and counseling, specific customer needs and has evolved in her position and is also our primary point of contact for New York State temporary staffing  kreedy@accustaff.com

 iconIla Kochan, Staffing Specialist,   started with AccuStaff in February 2021 as a Staffing Specialist. She is a recent Human Resources Specialist graduate from Bryant & Stratton College. Ila is a skilled professional with 2+ years of experience providing administrative support and delivering excellent customer service before joining AccuStaff. ikochan@accustaff.com