Administrative Assistant

Job Title: Administrative Assistant

Location: Riverview Center, 150 Broadway, Albany, NY 12204

Work Schedule: Full-Time (Monday–Friday, standard business hours)

Pay: $18/hr 

Position Summary:

The Bureau of Narcotic Enforcement is seeking seven highly motivated Administrative Assistants to support statewide initiatives related to the regulation and control of prescription controlled substances. These individuals will assist with the administration of both paper and electronic prescription programs, licensing of healthcare facilities, provider education, and the processing of reports and requests related to controlled substances. This is a fast-paced, high-volume office environment that plays a key role in protecting public health and ensuring regulatory compliance.

Key Responsibilities:

• Assist with New York’s prescription programs (electronic and paper-based).

• Support prescriber education initiatives and controlled substance license issuance.

• Process drug destruction requests from healthcare facilities.

• Provide guidance to pharmacies regarding prescription data submission.

• Manage complaints and ensure health and safety standards are upheld.

• Maintain and update various tracking and database systems.

• Draft and format professional correspondence and reports using Microsoft Word, Excel, and PowerPoint.

• Conduct data entry and quality control checks.

• Monitor shared email accounts and draft professional responses.

• Answer and route incoming phone calls; respond to general inquiries.

• Receive, process, and manage mail and fax communications.

• Perform general office tasks including printing, scanning, photocopying, and filing.

• Maintain and organize both electronic and paper files.

Minimum Qualifications:

• High School Diploma or equivalent.

• Proficiency in Microsoft Office (especially Word and Excel).

• Strong communication, organizational, and multitasking skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Experience with database entry and working with electronic data systems.

• Professional demeanor in corresponding with healthcare professionals.

Preferred Qualifications:

• Familiarity with healthcare entities such as pharmacies, medical practitioners, and healthcare institutions.

• Knowledge of the New York State Health Commerce System (HCS).

• Prior experience working in a secure, confidential, or law enforcement environment within a state agency.

Are you the right fit?

Our ideal candidates are the type of people that want to get up for work every day, not sit around like a couch potato. The best candidates for AccuStaff are the ones who look at a glass half full, and are able to take advantage of each opportunity to show how they can contribute.  Do we control every opportunity?  Certainly not, but like our clients, we search for motivated people who want to succeed.